These Terms & Conditions constitute the full legal agreement between you and heybet governing your use of the platform, including account registration, deposits, withdrawals, bonuses, betting, and responsible gaming obligations. By creating a heybet account or continuing to use the platform, you confirm that you have read, understood, and agreed to all terms set out in this document.
These Terms & Conditions ("Terms") govern the relationship between heybet ("the Platform", "we", "us", "our") and any individual ("you", "the User", "the Player") who accesses, registers on, or uses the heybet website located at https://heybet.biz and all associated sub-pages, mobile-optimised views, and linked service pages.
By clicking "Register", completing the account registration process, logging into an existing heybet account, or by otherwise accessing any feature or service provided by the Platform, you unconditionally agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your account by contacting heybet support at [email protected].
These Terms apply in addition to any game-specific rules, bonus terms, promotion terms, and privacy policy published on the Platform, all of which are incorporated herein by reference. In the event of any inconsistency between these Terms and a game-specific or promotion-specific rule, the more specific rule shall prevail with respect to that specific game or promotion only.
To be eligible to register and use heybet, you must satisfy all of the following conditions at the time of registration and at all times during your use of the Platform:
heybet reserves the right to request age verification documentation at any stage of the player lifecycle, including at the point of registration, at the time of a withdrawal request, or at any other time deemed appropriate by the Platform's compliance team. Acceptable forms of identification include a valid National Identity Card (NID), passport, or driving licence. Failure to provide satisfactory age verification documents within the timeframe specified by heybet may result in account suspension and withholding of funds pending satisfactory verification.
Each individual player is permitted to hold a maximum of one (1) registered heybet account at any time. The creation of multiple accounts by the same individual — whether under the same name, a different name, a shared device, a shared IP address, or using a different email address or mobile number — is strictly prohibited and constitutes a material breach of these Terms. Where heybet identifies duplicate accounts, all associated accounts will be closed without notice and any balances forfeited.
You are required to provide accurate, complete, and truthful information at the time of registration and to keep that information current at all times. Information required at registration includes your full legal name as it appears on your government-issued identification, your date of birth, a valid and unique email address, and a valid Bangladeshi mobile number. Providing false or misleading registration information is a material breach of these Terms and will result in immediate account closure.
heybet operates a Know Your Customer (KYC) verification process in accordance with standard industry practice. Basic identity verification is completed during registration. Full KYC verification — which requires submission of a government-issued photo identification document and, where applicable, proof of address — is required before the first withdrawal of funds from your account. heybet may, at its sole discretion, request KYC documentation at any point during a player's account lifecycle.
You are solely responsible for maintaining the confidentiality of your heybet account login credentials, including your username, password, and any two-factor authentication codes. You must not disclose your login credentials to any third party under any circumstances. heybet will never contact you to request your password or full two-factor authentication code.
You must notify heybet support immediately at [email protected] if you suspect any unauthorised access to your account, if your login credentials have been compromised, or if you observe any transactions or activity on your account that you did not authorise. heybet will investigate all reports of unauthorised access promptly.
heybet accepts no liability for losses incurred as a result of unauthorised access to your account where such access was made possible by your failure to maintain adequate security of your login credentials or your failure to notify heybet of a suspected security breach in a timely manner.
heybet accepts deposits exclusively in Bangladeshi Taka (BDT) via the following approved payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit amount is ৳200. heybet does not accept deposits from payment instruments registered in the name of a third party. All deposits must originate from a payment method that is registered in your own name and has been verified under your heybet account.
Deposits are typically credited to your heybet wallet within sixty (60) seconds of confirmation by the payment provider. In the event of a technical delay, deposits will be credited within a maximum of two (2) business hours. If a deposit is not credited within this period, you should contact support at [email protected] with your transaction reference number.
Withdrawal requests may only be made to a payment method registered in your own name that has been verified as part of the KYC process. The minimum withdrawal amount is ৳500. Withdrawal requests submitted by verified accounts are typically processed within fifteen (15) to sixty (60) minutes. Withdrawals requested during periods of high platform activity or during scheduled maintenance windows may take up to twenty-four (24) hours to process.
heybet reserves the right to withhold or delay any withdrawal pending satisfactory completion of identity verification, anti-money-laundering (AML) checks, or bonus wagering requirement verification. Players who have claimed a deposit bonus must satisfy the applicable wagering requirements in full before any withdrawal request will be approved.
All transactions on heybet are conducted exclusively in Bangladeshi Taka (BDT). heybet does not accept deposits or process withdrawals in any foreign currency. Any attempt to deposit in a currency other than BDT will be rejected automatically by the payment gateway.
heybet offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms and wagering requirements published alongside each individual promotion. General bonus terms that apply across all heybet promotions are set out below.
All bets placed on heybet are subject to the specific rules applicable to each sport, market, or casino game as published in the relevant game or betting section of the Platform. The following general betting rules apply across all heybet betting and gaming products:
The following activities are strictly prohibited on heybet and will result in immediate account suspension, permanent closure, and forfeiture of all funds where heybet determines that a breach has occurred:
heybet is committed to providing a safe, fair, and responsible gaming environment. The Platform provides a comprehensive suite of responsible gaming tools accessible from every player's account dashboard. These tools are available at all times and their use is encouraged for all players:
If you believe that your gambling is causing harm to yourself or to those around you, please seek help immediately. Gambling should be a form of entertainment only. heybet encourages all players who feel that gambling is affecting their daily life, relationships, work, or finances to contact our support team and make use of the self-exclusion and limit tools available on the Platform.
All content available on heybet — including but not limited to software, source code, game assets, graphics, logos, trade marks, service marks, text, data, and the selection and arrangement thereof — is the exclusive property of heybet or its licensed content providers and is protected by applicable intellectual property laws. No part of the Platform's content may be reproduced, distributed, modified, displayed, or transmitted in any form or by any means without the prior written consent of heybet.
The heybet name, logo, and all associated brand identifiers are trade marks of heybet. You may not use these trade marks in any manner that is likely to cause confusion, dilute brand recognition, or imply any endorsement or affiliation with heybet that does not exist.
To the fullest extent permitted by applicable law, heybet, its directors, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service, even if heybet has been advised of the possibility of such damages.
heybet does not warrant that the Platform will be available on an uninterrupted or error-free basis. Scheduled maintenance, technical upgrades, or unforeseen outages may temporarily affect access to some or all Platform features. heybet will use commercially reasonable efforts to minimise the duration of any such interruption and to notify players in advance of planned maintenance windows where practicable.
heybet reserves the right to amend, update, or replace these Terms at any time by publishing a revised version on this page. The revised Terms will display an updated "Last Updated" date at the top of this document. It is your responsibility to review this page periodically to ensure that you remain aware of the current Terms.
Your continued use of the Platform following the publication of any revised Terms constitutes your unconditional acceptance of the amended Terms. If you do not agree to any amended Terms, you must cease using the Platform immediately and contact support at [email protected] to request account closure.
These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which heybet operates. Any dispute arising out of or in connection with these Terms or your use of the Platform that cannot be resolved through heybet's internal complaints procedure shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction. heybet's internal complaints procedure is the mandatory first step for all dispute resolution; players must submit a formal complaint to [email protected] before initiating any legal proceedings.
If you have any questions, concerns, or complaints regarding these Terms or your use of heybet, please contact the support team using the details below. All support communications are conducted in English and are available twenty-four (24) hours a day, seven (7) days a week.
heybet is strictly for players aged 18 years and above. Underage gambling is illegal. Age verification is mandatory before any withdrawal. If you are under 18, do not register or use this Platform.
For questions about these Terms or your account, contact our support team — available 24/7 in English.
These core commitments underpin every clause in heybet's Terms & Conditions and reflect the platform's obligations to every Bangladeshi player.
Every deposit and withdrawal on heybet is processed over encrypted connections. Your BDT balance is protected by 256-bit SSL encryption and two-factor authentication. heybet never stores card or mobile banking credentials on its servers.
heybet publishes full wagering requirements, validity periods, and eligible game lists alongside every bonus offer in plain English. There are no hidden conditions — every promotional term is clearly disclosed before you opt in to any bonus.
heybet's Know Your Customer verification is a one-time process that protects your account from unauthorised access. Documents are reviewed within 24 hours. Verified accounts have no withdrawal delays beyond the standard processing window.
Deposit limits, cooling-off periods, session reminders, and permanent self-exclusion are built into every heybet account at no charge. These tools are accessible 24/7 from your account dashboard and can be activated immediately.
heybet's support team is available around the clock every day of the year via live chat and email at [email protected]. All complaints are acknowledged within four business hours and resolved in accordance with heybet's published complaints procedure.
All casino games and sports betting markets on heybet are supplied by certified game studios — including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming — whose Random Number Generators are independently tested and audited for fairness.
Our support team is available 24/7 to answer any questions about these Terms & Conditions, your account, deposits, withdrawals, or responsible gaming tools. You can also explore our FAQ for quick answers.
18+ only. Please gamble responsibly. For adults aged 18 and above only.